Absolutely Outstanding!!!! Complete customer satisfaction is job #1 for the team of exceptional professionals at Lighthouse Mechanical. From the receptionist to the estimator, the service team lead and manager…not only were they patience with us, they went far and beyond to ensure we had the right system for home, protected our home during system installation and we were 100% satisfied with their work before closing the job. Customer Service Excellence is a pillar in this company’s core values.
We had our AC go out at the end of August 2020. Lighthouse Mechanical Heating and Cooling came over for a whole house generator estimate. They gave me a great deal for both new AC and Hearing install and a whole house generator. I am so very pleased with the job they did. I would highly recommend this company to anyone. We are happy with both of our new units. Great job Lighthouse!!!
It was almost a full time job to find a company that would quote me a reasonable price to install new HVAC. After surveying a number of companies Lighthouse Mechanical was the only company that gave me me a reasonable price. Their technicians (Jake and Charles) were professional, on time and true craftsman! Lighthouse did an excellent job and I would recommend them to all of my friends and family!
I can’t make enough positive comments about this Lighthouse Mechanical, from the owner to every tech that worked hard to find and solve my extremely vexing issue to the officer personnel who were also very helpful. It’s obvious that the corporate culture is one of treating customers well, hiring well-trained, polite, hard working and experienced professionals. This is the kind of company with which I like to develop a long term relationship as I know that I will be treated right, the personnel work hard and the prices are fair. I highly recommend them.
Hampton, Virginia, 23666
marketing@lighthousemech.com